Step by Step Guide to How Public Adjusters Work

public adjusterPublic adjusters are licensed insurance professionals dedicated to improving your insurance settlement claim. But how do claims adjusters actually work? Here’s a step by step guide.


Step 1) Inspection
During this phase, the public adjuster will inspect your insurance policy. He or she will carefully read through every word in the policy to understand even the smallest details. Many of these details are complicated, vague, or written in “legalese”. An experienced public adjuster will be able to translate these terms for you and apply them to your situation. Looking over your policy helps the adjuster get a solid idea of what’s covered in your policy and what your coverage limits are.


Step 2) Necessitating
During the necessitating phase, the public adjuster will assess the situation surrounding your claim – like the incident where the loss occurred. They’ll carefully acquire all details of the loss and then compare those losses to what’s covered in your insurance policy. The claim is then meticulously documented and packaged and sent to your insurance company for review.



Step 3) Negotiation
Public adjusters negotiate with insurance companies on your behalf. Ideally, the adjuster’s job ends at the “necessitating” phase. But in the real world, your insurance company will likely want to respond with a lower offer. Most states give you two years to dispute insurance settlements.

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